Arvixe Review – Personal ASP.NET Hosting Secret Revealed

Arvixe Review – Personal ASP.NET Hosting Secret Revealed

Founded in 2003 by Arvand Sabetian, Arvixe has set feet in extensive hosting services, such as shared hosting, reseller hosting, VPS hosting, and dedicated servers. Over the years, the company also has been providing ASP.NET hosting services for individuals and small to medium-sized businesses throughout the globe.

To figure out whether this company deserves a recommendation, we have worked out a review on Arvixe personal ASP.NET hosting from several aspects, including price, features, reliability, performance and technical support.

Price & Discount

Arvixe has been widely known for proving affordable web hosting services with which the majority of new users are able to start building their online presence at a small budget.

In total, Arvixe offers two ASP.NET hosting plans that are titled as Personal Class ASP and Personal Class ASP pro. Under regular circumstances, the company charges the plans at $5/mo and $8/mo in respective. But as the billing cycle shortens, you may need to spend $8/mo and $11/mo if you choose to pay the bill month-by-month.

For both plans, the company offers 60 days money back guarantee that enables customers to get their money back if they cancel their accounts in the first 60 days. Moreover, $100 Google Adwords credits and $100 Yahoo!/Bing credits are provided to increase the online visibility of their sites.

Generally speaking, Arvixe personal ASP.NET hosting plans are quite affordable although they are not the cheapest. of course, there are some ASP.NET hosting providers that offer cheaper plans, for example, Host4ASP.NET and WinHost. With the former, new users can even get a fully-featured plan at $2.95/mo only.

Features

Arvixe provides rich features in both plans. With Arvixe Personal Class ASP plan, customers are able to get the latest Windows web servers 2012 R2 with IIS 8.5, multiple versions of ASP.NET – v2, v3.5, and v4.5, and some important development tools like ASP.NET MVC, LINQ, AJAX, and Silverlight. Pay attention that Arvixe doesn’t always adopt the latest versions of ASP.NET, MVC and some other features. For example, ASP.NET 5.0 is absent.

Still, there are many other features coming with Arvixe ASP.NET hosting plans. With the purpose of making it clear for readers to understand, we have formed the following list to display them in a detailed manner.

  • Unlimited disk space & monthly data transfer
  • Unlimited MySQL 5 databases & MSSQL 2012 databases
  • 6 dedicated application pools & 6 hosted domains
  • Unlimited FTP accounts, email accounts, subdomains & domain aliases
  • Nightly security upgrades & daily R1soft backups
  • PHP 5, Perl & Python
  • Remote IIS management

The feature list, however, is not complete, since it doesn’t include the information about some important features like Web Deploy, Classic ASP and WebMatrix.

Reliability

Arvixe guarantees 99.9% uptime. It claims to use multiple SAS 70 Type II Certified data centers in Houston and Dallas, and for each data center, there is complete redundancy in supplying the power for servers, ventilation and air conditioning in order to ensure that all the servers are cool and online.

However, the 99.9% uptime guarantee hasn’t been fulfilled in the recent year. As the following chart presents, Arvixe can only ensure that users’ websites are up for about 99.8% of the time. Compared with many other leading web hosts, Arvixe is not competitive at all from this point of view. Numerous negative reviews are available on the Internet.

Performance

To convince the potential users that the hosting services are fast, Arvixe says that it is using the latest 15K RPM SCSI drives to store all customers’ data, SSD raid arrays for system services and processors, and high performance servers with 92 to 256 GB RAM Arvixe. But in fact, the company cannot provide either a stable environment or excellent performance for the hosted sites.

With the help of our expert team, we have also done a test on the company’s loading speed that turns out to be quite disappointing. Displayed as below, the company takes an average of 700ms for answering to a server request. This speed is not good at all.

Technical Support

Arvixe provides 24×7 technical support through toll-free phone call, email and live chat. The technical support staffs are promised to be well-trained and professional enough to give customers efficient support to resolve all kinds of technical issues.

However, based on our personal experience, the phone support and email support are very slow. This year, we have called them for technical support for 5 times, while there was only one time that we got useful help which helped resolve our issue. Besides, we have emailed them for help for over 10 times, and almost all the tickets were not replied until 12 hours later.

After searching on the Internet, we find that many people have had the same experience, and below is one of them.

Arvixe Technical Support

Customer Satisfaction Rate

As a matter of fact, when it comes to ASP.NET hosting, there are plenty of choices available on the market. However, few of the web hosts are able to follow their promises of providing real quality ASP.NET hosting services for users around the world. Arvixe, unfortunately, isn’t on the list of these exceptions.

According to the statistics that we have collected, Arvixe has been complained much by a considerable number of users, which has led to a low customer satisfaction rate. From the over 200 user submitted reviews, there are less than 50% users being happy with its overall ASP.NET hosting services. The most unsatisfying part, of course, is the bad technical support.

For detailed statistics and the common complaints about Arvixe, read this review page.

Conclusion – Arvixe Is Not Recommended

Providing mediocre features and poor reliability, speed and technical support, Arvixe is far away from being a good personal ASP.NET hosting provider. Although the company’s plans are affordable, they are useless if the hosted websites cannot run stably or fast.

In fact, many better ASP.NET hosting choices are available out there. Below are three of them that provide good performance and responsive support at low prices.

Arvixe ASP.NET Hosting

Website arvixe.com
Plan PersonalClass ASP
Regular Price $5/mo
Discount N/A
Coupon Code N/A
Effective Price $5/mo
Purchase Security
Full Refund Trial 60 Days
Anytime Pro-Rated Money Back Yes
Credit Card Yes
PayPal Yes
Check Yes
Basic Features
Free Domain 1
Addon Domain 6
Hosting Sites Unlimited
Disk Space Unlimited
Monthly Bandwidth Unlimited
FTP Account Unlimited
Email Unlimited
Green Powered No
Technology
OS Windows 2012 R2
IIS 8.5
Trust Level Full
Application Pool 6
Classic ASP Yes
ASP.NET 2/3.5SP1/4.5
ASP.NET MVC 2/3/4
Silverlight 4/5
MSSQL 2012 R2
MSSQL Usage Unlimited
Extra Technology
URLRewrite2 Yes
GZIP Yes
Remote IIS Management Yes
SQL Management Studio Access Yes
Web Matrix Yes
MS Web Deploy No
Visit Online
Website arvixe.com