Arvixe and Lunarpages are among those long-existing web hosts that have been offering Windows hosting solutions for over 10 years.
Both of them are providing shared hosting services for personal users and small businesses, as well as more advanced services like Windows VPS and dedicated servers for larger businesses and organizations with much higher requirements on control and resources.
This comparison, however, is going to discuss their Windows shared hosting plans only so as to offer enough information for those beginners to make a selection.
To ensure a quick understanding of the comprehensive comparison, we have prepared the following ratings for some crucial hosting factors that you must consider when choosing a hosting provider. The reasons for these ratings are included in the two companies’ similarities and differences.
Similarities Between Arvixe and Lunarpages
There are indeed some similarities between the two web hosts, among which the most significant ones are the user-friendly control panel and outstanding reliability.
If you buy a Windows web hosting plan from Arvixe, you will get one of the best Windows hosting control panels – WebSitePanel. By trying its demo offered by Arvixe, you can see that this control panel is quite intuitive and rich-featured.
The icon-based design and the useful tools for viewing usage statistics, setting up domains, creating FTP accounts, managing files, scheduling tasks and adding email accounts make WebSitePanel very popular among Windows users.
Lunarpages doesn’t offer WebSitePanel, but the control panel available in its Windows hosting plans – Plesk – is also a good choice. Being upgraded constantly, Plesk comes with a good design with which navigation is easy. Besides, by using this control panel, you can install applications, manage databases and complete many other server-side tasks in an easy way.
Both of Arvixe and Lunarpages operate from multiple data centers. According to the official information, all their facilities feature the following technologies and equipment in order to guarantee the smooth operation of the servers.
- Top power supply system backed by multiple UPS with paralleled UPS modules.
- Paralleled network architecture with multiple carriers and redundant network cores, routers, and switches.
- Pre-action fire suppression, and top cooling system with constant temperature control.
- 24×7 staff monitoring of the equipment and servers.
- Consistent protection against security threats like DDoS attack.
To gain real statistics about the two web hosts’ uptime, we have been conducting real-time monitoring for quite a long time. As Arvixe guarantees 99.9% uptime, it has indeed got the promise covered by delivering approximately 99.94% uptime on average in the past 12 months.
Lunarpages claims 99.9% server and network uptime over any 12-month period, and fortunately, this is true during our monitoring although occasional downtimes were detected. Below is the uptime recorded by us.
Differences That Affect Your Choice
Except for the service reliability and ease of use, the Windows hosting services offered by Arvixe and Lunarpages are quite different in all other critical aspects, including speed, technical support, and cost-effectiveness.
Windows hosting price
Arvixe offers two choices when you want to buy a Windows hosting plan. The difference between the plans is that the cheaper one allows up to 6 sites to be hosted, while the other allows unlimited sites.
Generally speaking, Arvixe plans are set at quite low prices. They are priced from $5/mo and $8/mo when no discount is applied, while there is now a 30% discount available if you bring the coupon code BWH360 into use when placing an order. This coupon reduces the two plans’ prices to $3.5/mo and $5.6/mo.
These prices are among the most affordable on the market, while Arvixe has even done the following things to help you retrench.
- Waiving the setup fee for all accounts.
- Offering a lifetime free .net, .com or .us domain.
- Offering $200 advertising voucher that can be used with Google AdWords, Bing, and Yahoo.
Lunarpages has been providing only one plan for Windows hosting. This plan is priced at $9.95/mo for 24-month terms, $10.95/mo for 12-month terms, $11.95/mo for 6-month terms, and $12.95/mo for 3-month terms.
These prices seem a little bit high, and what’s worse, if you choose a 6 or 3 months’ term, you have to pay a setup fee of $30. This means when buying a 3-month plan, you have to pay $68.85/mo for the initial term, which could cause a heavy burden to your budget.
While charging less for Windows hosting, Arvixe provides a longer trial period since you are covered by its 60-day refund guarantee. Comparatively, Lunarpages allows any user to request a refund if he/she terminates the hosting account within 30 days of the account creation. Note that the expensive setup fee is non-refundable.
Windows hosting features
Lunarpages is not as competitive as Arvixe in regard to the Windows hosting features. For example, Arvixe allows hosting up to 6 domains at the cost of $3.5/mo, while Lunarpages only allows 2 domains although you have to pay at least $9.95/mo. If you want more add-on domains from the latter, you need to pay extra fees.
Besides, Lunarpages charges many other features. An example is that the free email storage is 500 MB only, and additional storage is priced at $5/mo per 100 MB.
To learn more about the features offered by the two Windows web hosts, read this table.
|Windows Server||2012/2012 R2||2012 R2|
|Dedicated Application Pools||6||Unspecified|
|Claim It||Coupon BWH360||–|
Server and network performance
Lunarpages provides more data center locations inside the US. Currently, the available locations include Hawthorne, CA, Irvine, CA, Denver, CL, Chicago, IL, etc. Among all the data centers, Lunarpages only operates the one in Hawthorne.
The multiple locations should be able to speed up the hosted websites by offering short paths for data to be transferred. However, Lunarpages doesn’t perform as well as Arvixe in Windows hosting speed. The main reasons, besides the centralized around-the-clock network management, should be the SSD drives and CDN services utilized by Arvixe.
In below, you can see a comparison of the two companies’ server response times.
Entering the support centers of Arvixe and Lunarpages, you can easily find the following similarities between the two web hosts.
- They offer a wiki or knowledgebase which includes tons of tutorials covering most of the basic hosting issues and some advanced server management topics.
- They both offer a ticket system which enables you to report any hosting issue easily.
- They also provide live chat and a support phone number to make it possible for you to get instant assistance from a real support agent.
Though these similarities are true, there are many differences lying behind the official information. In fact, we have gained a better support experience with Arvixe due to the following reasons.
- The phone support offered by Arvixe is available at any time, while Lunarpages restricts the support time to 7AM – 5PM Pacific Time on the weekdays.
- With a large number of customers using its Windows hosting services, Arvixe has hired experts who know well about Windows hosting. This ensures that this company can resolve problems in a more efficient way.
- The waiting time for tickets and chats is almost half of that with Lunarpages.
Verdict – Arvixe Is Better
Except for the control panel and reliability, Arvixe beats Lunarpages in almost every other aspect that you should care about, so our suggestion is to try Arvixe if you are looking for an affordable yet easy-to-use Windows hosting plan. Even if you are unsatisfied, you can receive a refund by cancelling your account within 60 days.