ASPHostPortal Windows Web Hosting Review

ASPHostPortal Windows Web Hosting Review

As a small to mid-sized hosting service provider, ASPHostPortal gets its name by offering hosting based on Microsoft’s ASP platform. They focus on the Windows side and have won an award from Microsoft saying that it’s the #1 recommended Windows and ASP.NET Spotlight hosting partner in the US. The Linux servers are also offered but not their main focus.

With more than ten years combined experience in PHP, .NET and network administration, this company now has 10,000+ customers from 5 different continents. It is an affordable and feature-rich ASP.NET hosting solution, but there are many aspects that webmasters should pay special attention before making the final decision.

ASPHostPortal Review

  • Overall
    rating 3 of 5
  • Price
    rating 2.5 of 5
  • Feature
    rating 3.5 of 5
  • Performance
    rating 3 of 5
  • Support
    rating 2.5 of 5

(Notes: The following review consists of the Pro and Cons of ASPHostPortal Windows web hosting service with many aspects like pricing, server specs and support service included.)

The Pros of ASPHostPortal

#1: Reasonable Hosting Rate

ASPHostPortal Windows hosting is split into five classes, including shared hosting, cloud hosting, reseller hosting, cheap dedicated cloud server and premium dedicated cloud server. As for web hosting, there are four competitively-priced plans to choose from – Host Intro, Host One, Host Two and Host Three as well. Each plan can be paid annually or bi-annually, and the pricing details have been listed in the following table:

Billing Cycles Host Intro Host One Host Two Host Three
3-Month Price $8/mo $15/mo $24/mo
12-Month Price $2/mo $6/mo $11/mo $16/mo
36-Month Price $1/mo $5/mo $9/mo $14/mo

*ASPHostPortal Deals & Promotion

Currently, there are two promotional offers for “Host Two” yearly plan, plus any plan of reseller and cloud hosting paid yearly. One coupon code is FREE DOMAIN that applies to .com, .net, org, .info and .biz new domain registration only, and the DOUBLE (without quotes) promo code will bring double SQL server space. To redeem the coupons, just click this yellow “Buy Now” button on the website.

ASPHostPortal Promotions

#2: Abundant Amount of Hosting & .NET features

The web host breaks each package down and provides a comprehensive list of everything that clients need to succeed. As for the resource allocation,

  • Hosted website(s). The lowest plan only includes 1 hosted websites, but other plans have no limits on the number.
  • Disk space is limited to 1GB at the basic “Host Intro” plan, but increases up to 50GB within the highest priced “Host Three” plan.
  • Data transfer, known as monthly bandwidth, fluctuates from 10GB and 60GB to 150GB and 500GB. Extra bandwidth is charged $0.02 per GB.
  • SQL Server database(s) is not included within “Host Intro” plan, but clients can get 6 SQL Server databases and 1,000MB SQL Server/db at the elite plan.
  • MySQL database(s) is not available within the “Host Intro” plan, but there are 10 MySQL databases and 1,000MB MySQL/db at the “Host Three” plan.
  • Email space is set to 0 and needs to be purchased for “Host Intro” users. The “Host Three” users can get a maximum of 1,000 MB email space without paying extra fees.

ASPHostPortal Hosting Plans

Furthermore, ASPHostPortal keeps updating their servers with all the latest ASP.NET technologies and provides a variety of publishing tools for every hosting account. Here is a list of key features:

  • Operating Systems -Windows Server 20008 & Windows Server 2012.
  • Publishing Protocols – FTP, WebMatrix, FTPs, Web Deploy 2.0 & Web Deploy 3.0.
  • Allowed Databases – SQL Server 2008, SQL Server 2012, SQL Server 2014 & MySQL Server 2012.
  • .NET Frameworks & Programming – ASP.NET v.2.0/3.5/1.0/4.5.2/4.6/5, ASP.NET MVC v.5.1.1/5.1/5.1.2/5.2, Silverlight v.4.0/5.0/6.0, WCF(Windows Communication Foundation) service, Classic ASP, PHP v.5.4/5.5/5.6.3, etc.
  • Additional Technologies – Crystal Report 2013/2010, Cron Jobs, the latest phpMyAdmin, Full Trust, Visual Studio 2012 & URL rewrite services.

#3: Choice of Datacenter Locations & Uncompromised Performance

To offer global access and service to clients, this company has launched 9 different data centers throughout 5 continents, including:

  • United States (Seattle & Washington).
  • United Kingdom (London).
  • Netherlands (Amsterdam).
  • Singapore & Hong Kong.
  • Australia (Melbourne).
  • Germany (Frankfurt).
  • France (Paris).
  • Italy (Milan).

In this case, customers can host their websites on servers located closest to target audiences, providing faster Internet connectivity to visitors. The newly-established Singapore data center is best suited for those who are targeting Asian market or located in Asian. Above all, each data center deploys BGP4 (Border Gateway Protocol) routing protocol and has been optimized to distribute data out in the shortest possible path. Following is a speed testing result conducted via

ASPHostPortal Data Center Locations

The Cons of ASPHostPortal

#1: Phone Call & Live Chat Support Are Not-Allowed

The web host acknowledges customers’ needs and provides 24/7//365 support via the following tunnels:

  1. Email ticketing system. That’s meant for existing customers, and the technicians are responsible to answer “Billing” or “Support” related questions via a “Help Desk”. The email address, username, ticket subject and message are required.
  2. Knowledge base. This is a place where customers can get detailed information regarding current products offerings and answers. Its frequently-updated blogs keep users on top of newest announcements, industry news and much more.
  3. Direct email address. There are three email addresses for ASPHostPortal customers to contact operations office, development center and corporate department. That being said, the hosting issues should be written down by hand, and can hardly get replied within the first several days.

ASPHostPortal Support Options

Besides, their social networks (including Facebook, Google+ and Twitter) build a bridge between ASPHostPortal and their followers. However, this company doesn’t offer telephone or live chat support in any type of hosting. This can be a major setback for them.

#2: Continuous Network Downtime

ASPHostPortal has a 99.9% uptime guarantee and equips each data center with state-of-the-art infrastructures. For instance, each data center is built on a pod design concept, making them functionally independent with redundant resources and distinct. Also, their security team keeps monitoring the whole network for suspicious or unusual behavior 24 hours a day and 7 days a week.

ASPHostPortal Uptime Report

However, many active customers indicate their websites and servers often go down for unknown reasons, and support staffs always owe that to a user’s fault. Plus, the guaranteed SLA credits given to customers undergoing 60-minute period of outages only apply to the premium dedicated servers and is inapplicable to other plans or third-parties. There are more requirements keeping clients from receiving SLA credits:

ASPHostPortal SLA Credits

#3: No Pro-Rata Refund after the First 30 Days

ASPHostPortal has set in forth that anyone who terminates services within the 30 days of initial service activation will receive a full refund, minus $15 account setup fee. Besides, no refunds will be given for those cancellation requests made after 30 days of service activation or received after 30 days of an automatic account renewal. That’s really unconscious.

As a side note, here are some more drawbacks that should be given special attention. For example,

  1. Their Plesk control panel is out of date and only a few applications are pre-installed there.
  2. The performance of their cheap dedicated server is not really good.
  3. There are no off-site backups and no recovery expertise.

Final Thoughts – Not Try!

ASPHostPortal is indeed a technology focused company and provides a wealth of features at a reasonable price. But we do not recommend its Windows hosting service for those giving site performance and customer support the highest priority. Below are three Windows hosting providers that worth a try.

ASP.NET Hosting

Plan Host Intro
Regular Price $2/mo
Discount N/A
Effective Price $2/mo
Purchase Security
Full Refund Trial 30 Days
Anytime Pro-Rated Money Back No
Credit Card Yes
PayPal Yes
Check No
Basic Features
Free Domain Yes
Addon Domain Unspecified
Hosting Sites 1
Disk Space 1 GB
Monthly Bandwidth 10 GB
FTP Account Yes
Email 0
Green Powered N/A
OS Windows 2012/2008
Trust Level Full Trust
Application Pool Yes
Classic ASP Yes
ASP.NET 2.0/3.5/4.0/4.5/4.6/5
ASP.NET MVC 5.1.1/5.1/5.1.2/5.2/6.0
Silverlight 4.0/5.0/6.0
MSSQL 2008/2012/2014
MSSQL Usage 0
Extra Technology
URLRewrite2 Yes
Remote IIS Management Yes
SQL Management Studio Access No
Web Matrix Yes
MS Web Deploy Yes
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