EPHost Review and Rating on Windows Hosting

EPHost Review and Rating on Windows Hosting

After having made wide surveys over the Internet and tried the services personally, we are now delivering this EPHost review to help you evaluate whether this company is a quality Windows hosting provider or not.

In the sections below, we will focus on multiple aspects of EPHost shared Windows hosting packages, such as the price, usability, feature, uptime, speed, and technical support. Before proceeding to more detailed analysis, check the following ratings to get an overall review on EPHost.

EPHost Review

  • Reputation
    rating 2.5 of 5
  • Feature
    rating 2 of 5
  • Speed
    rating 2 of 5
  • Uptime
    rating 2 of 5
  • Support
    rating 2.5 of 5

About EPHost

Headquartered in San Diego, CA, EPHost claims to have been in the industry for more than 15 years. This company has an extensive range of product line, including shared, VPS, dedicated, and application-oriented hosting services.

Professing to be excellent in service, technical skill, and customer service, the company has a high opinion about itself and promises to render users worldwide with the best hosting experience.

However, the company has neither made a significant mark nor established a large user base in the whole field, which is mainly because of the limitations detailed as below.

Plans & Prices

So far, EPHost has released four hosting plans in total for Windows hosting, including EP Starter, EP Pro, EP Business, and EP Corporate. As the names indicate, these plans are designed for users ranging from individuals to enterprises.

The company prices the four plans at $6.95/mo, $13.95/mo, $20.95/mo, and $27.95/mo severally. At present, it provides no special offer to help new buyers further cut the cost. To be honest, the hosting prices of EPHost are much higher than most other companies available in this industry.

As for the money back guarantee, EPHost advertises to provide a full refund for users who cancel their hosting accounts within the first 90 days in a conspicuous position of its official website. However, it shortens the specified period to 30 days in the Terms of Service.

Considering the high pricing level and contradictory refund policy, it is then not surprising that many users are hindered from purchasing EPHost Windows hosting services with confidence.

Resources & Basic Features

Despite being rated at fairly high prices, the hosting features available with EPHost plans are not as rich as expected. In order to explain this point more clearly, we have made a comparison between the primary plans of EPHost and Host4ASP.NET, one of the best Windows web hosts. Scroll down to check the comparison details.

Server Resources EPHost Host4ASP.NET
Number of Site 1 1
Disk Space 10GB 10GB
Bandwidth 300GB Unlimited
Email Accounts 20 10
Site Memory 256MB
Price $6.95/mo $2.95/mo
How to Claim Link Activation

As you can see from the table above, EPHost provides relatively fewer server resources while charges a higher price for the hosting service. In this case, it is by no means a cost-effective choice for all-level users.

When it comes to the ASP.NET related features and other basic features, the company again is less competitive. Indicated by the following table, EPHost not only provides to some extent outdated versions of Windows Server, .NET framework, and IIS but also lacks some critical feature offerings like WebMatrix.

Basic Features EPHost Host4ASP.NET
Windows Server 2008 R2 2012 R2
.NET Framework 2.0-4.5 1.1/2/3.5SP1/4.5/5
MS SQL Database 2014 2012/2014
MySQL Database 5.6 5.5
IIS Version 7.5 8.5
PHP Version 5.4 5.2/5.3/5.4
URL Rewrite Yes Yes
Classic ASP Yes Yes
phpMyAdmin Yes Yes
Isolated Application Pool No Yes
Web Matrix No Yes
Silverlight No Yes
Price $6.95/mo $2.95/mo
How to Claim Link Activation

In addition to the above-mentioned restrictions, EPHost does not provide those common free extras, such as free marketing credits, free site transferring, free site building tools, and so on.

Uptime & Speed

Excellent uptime and fast speed are two essential ingredients for users’ success online. In this case, it is not surprising that most web hosts on the market have declared a 99.9% uptime guarantee. However, what differ the quality companies with those sub-standard ones is that they will do what they have promised. Apparently, this is not the case of EPHost.

According to the website, EPHost owns a state-of-the-art data center in San Diego. To ensure optimized hosting reliability and fast loading speed, it claims to equip the data center with high-standard hosting infrastructures and employ some advanced routing and traffic shaping technologies.

However, on the basis of our monitoring results, the company has only achieved an average of 98.83% uptime and consumed more than 600ms for answering to a server request. Frankly speaking, EPHost performances in both uptime and speed are far from satisfying.

Technical Support

As many other Windows hosting companies do, EPHost provides 24x7x635 technical support. It offers all the commonly-used communication channels, including a live chat system, a toll-free telephone, and an email system. Also, it maintains a knowledgebase, a blog, and multiple social media platforms to share information and provide self-help support.

Nevertheless, there remain a considerable number of negative reviews that are mainly addressed to the manual support of EPHost. As the real users noted, the company’s support team is not responsive and professional, taking a long time to process a simple support request.

Summary – Not Recommended

To sum up, EPHost is surely not recommended for Windows hosting from the thorough analysis we have made above. Besides charging high prices for the hosting plans, the company also guarantees limited resources, poor performance, and unsatisfying technical support.

In consequence, we suggest you try the following better alternatives. Whether you are new to the web hosting field or have fairly advanced needs, these companies are capable of helping you get what you want with their high-quality hosting solutions.

ASP.NET Hosting

Website ephost.com
Plan EP Starter
Regular Price $6.95/mo
Discount N/A
Coupon Code N/A
Effective Price $6.95/mo
Purchase Security
Full Refund Trial 30 Days
Anytime Pro-Rated Money Back N/A
Credit Card Yes
PayPal N/A
Check N/A
Basic Features
Free Domain N/A
Addon Domain N/A
Hosting Sites 1
Disk Space 10GB
Monthly Bandwidth 300GB
FTP Account Unspecified
Email 20
Green Powered N/A
OS Windows Server 2008 R2
IIS 7.5
Trust Level Unspecified
Application Pool N/A
Classic ASP Yes
ASP.NET v2.0-v4.5
Silverlight N/A
MSSQL 2014
MSSQL Usage 1
Extra Technology
URLRewrite2 Yes
Remote IIS Management N/A
SQL Management Studio Access N/A
Web Matrix N/A
MS Web Deploy N/A
Visit Online
Website ephost.com