GoDaddy and Domain.com are both trusted and experienced hosting brands that have been around for a long time. Honestly, the two companies are two giants when it comes to shared web hosting, and they are hugely popular and similar in what they’ve offered.
The following comparison between GoDaddy and Domain.com will help webmasters make an informed and better decision of which company to go with. Now, let’s begin with our editorial ratings on their features, performance as well as customer support.
Similarities between GoDaddy & Domain.com
The first part will look at what the two companies have in common. These listed common features are often the deciding factors when choosing an excellent hosting provider.
- Free domain registration. GoDaddy and Domain.com provide free domain registration (for the first year) when subscribers are registering with them. Those allowed domains include .com, .org, .net, .info, .biz and .us.
- 30-day refund guarantee. The two companies both offer a 30-day money back guarantee on shared hosting plans. But with GoDaddy, users will have to request a refund within 48 hours to have the hosting fees refunded. Because the refund will include credits to be used in-store after that 48 hours.
- 99.9 percent uptime guarantee. Both of them offer 99.9% site uptime guarantee, which nowadays is the industry standard. Furthermore, they promise to refund customers who undergo any unscheduled downtime for more than 0.1% of the total uptime per month. The scheduled service outages don’t qualify for this uptime guarantee.
Based on the testing result of UptimeRobot.com, the uptime statistics of the recent 30 days are displayed as follows:
- GoDaddy Uptime:
- Domain.com Uptime:
GoDaddy Edges over Domain.com
#1: web hosting fees
In terms of shared hosting solutions,
- GoDaddy offers different levels of discounts for each hosting plan, including Economy, Deluxe and Ultimate. Regularly the price is starting at $6.99/mo, but this company offers a 42% promotion discount that lowers the price of Economy plan to $3.99/mo only. However, this offer does not apply to 1 or 12-month contract term.
- Domain.com also three shared hosting packages (include Basic, Deluxe and Ultra), but none of them has discounted price. That is, registrants can’t enjoy any sale price and should purchase the plans at the regular prices of $4.75/mo, $7.75/mo and $14.75/mo respectively.
It’s important to note that, the domain renewal price of GoDaddy is slightly higher than that of its competitor. Taking a .com domain as an example, GoDaddy users need to pay for $14.99/mo when renewing their services; while Domain.com only charges for $9.99/mo.
#2: a choice of control panels
Based on Windows and Linux platforms, GoDaddy shared hosting allows for two control panels – Plesk and cPanel. For Windows users, they can use the Plesk hosting panel to easily manage and transfer files, take backups, create databases as well as manage emails. In case beginners know little about their control panels before, this company provides a demo account on the website.
Comparatively, all of Domain.com customers have access to vDeck, which is also the industry standard control panel. However, there will be more or less inconveniences as this kind of control panel restricts the administrative and FTP accesses that mean a lot in running a successful website.
#3: various pre-installed applications
As shown, Domain.com clients can get an instant installation of the following applications right from the admin panel. This is pretty nice, but the number of scripts is relatively limited when compared with that of its rival. Usually, there are over 70 popular applications are pre-installed with GoDaddy control panel.
Domain.com Edges over GoDaddy
#1: server resources & hosting extras
Almost every comparison will include a list of hosting features and specification that the hosting providers offer. In terms of the server resources,
- GoDaddy shared hosting runs on Windows Server 2012 with IIS 8. The intro-level “Economy” plan allows for 100 GB disk space, unlimited data transfer, 50 FTP accounts, 25 sub-domains, 10 MS SQL databases and 100 email addresses.
- Domain.com makes good use of the newest Windows Server 2012 and MS SQL 2012 database. Webmasters purchasing the “Deluxe” plan can get unlimited disk space, scalable data transfer, 25 FTP accounts, unlimited sub-domains, 50 MS SQL databases and unlimited 250 addresses.
As a side note, they both support Full Trust that is important for ASP.NET websites to access and use the .NET framework libraries. Most importantly, Domain.com also offers a few additional hosting extras for webmasters running and managing an online store. Following are the freebie details:
- $100 Bing/Yahoo! Advertising Credit.
- Free YellowPage.com Listing.
- $100 Google AdWords Bonus.
#2: page loading speed
The time that it takes for web pages to load will directly affect user experience. As such, Domian.com does a better job than GoDaddy, even though they both claim to deliver fast server connection speed. Below is a screenshot of the two companies’ page loading speed.
- GoDaddy Speed:
- Domain.com Speed:
How About Their Customer Support?
Both their technical support departments are based in the US, and customers can contact support experts and specialists via the phone call, live chat and ticket system. However, the support option from Domain.com is only applicable for American users, and only sales support can be expected there.
GoDaddy may miss the mark when it comes down to the support quality. Over the Internet, there are a large number of negative reviews regarding “GoDaddy Support”, and below are some examples:
Summary – Neither Is Recommended!
From above, we can know GoDaddy and Domain.com both have their own edges over each other, along with 30-day refund policy and 99.9% uptime guarantee. However, neither of them is recommended for those want a web host that provides a rare combination of quality, reliability and affordability. Here are our best recommendations.