HostGator and Arvixe have been in the industry for more than 10 years, and they now provide affordable ASP.NET hosting for individuals and businesses.
Some readers are wondering about which company is the better option to host their websites. In this case, we have made a comparison between the 2 hosts in terms of the price, features, performance and technical support to help webmasters make a wise choice.
In addition to the comparison of those basic aspects mentioned above, we have also made editorial ratings about the 2 reputable companies based on a large amount of customer feedbacks and our real experience. Check the following ratings to gain an overall impression on the ASP.NET hosting services of the two companies.
|Read Review||HostGator Review||Arvixe Review|
Plan & Price
There are 2 ASP.NET hosting solutions included in HostGator, which are Personal Plan and Enterprise Plan. The 2 hosting plans are regularly priced at $5.95/mo and $17.95/mo.
At present, readers can get 45% discount through this coupon code HG45PERCENT. With this attractive discount, the price is starting at $3.27/mo.
Arvixe also provides affordable hosting service. This company offers 2 ASP.NET hosting packages named as Personal Class ASP and Personal Class ASP Pro, which are priced at $5/mo and $8/mo.
To help you understand and check this point in a clearer manner, we have formed the following table to display the prices and discounts of HostGator and Arvixe primary plans.
|Plan in Comparison||Personal||Personal Class ASP|
|Money Back||45 Days||60 Days|
Moreover, HostGator offers 45 days money back guarantee while Arvixe allows customers to get a refund in the first 60-day registration. Both companies support the payment of PayPal and credit card to make the purchase secure and convenient.
To guarantee the quality of ASP.NET hosting service, HostGator utilizes the first-ranking ASP.NET technologies including Windows 2012 R2 and IIS8.5. Besides, this company also supports the latest version of ASP.NET, ASP.NET MVC, MS SQL and many more. To help customers install applications and manage their websites with ease, HostGator adopts the user-friendly Plesk control panel.
The ASP.NET hosting solutions of Arvixe are powered by Windows web servers 2012 and IIS8. Additionally, 6 dedicated application pools and 6 hosted domains are also available to customers. However, Web Deploy, WebMatrix and many other Windows hosting features are absent from the company’s feature list.
To make readers have a clear understanding about their features, we list the detailed information as below.
|Plan in Comparison||Personal||Personal Class ASP|
|Monthly Data Transfer||Unlimited||Unlimited|
|Windows Server||2012 R2||2012|
|How to Claim||Coupon HG45PERCENT||–|
In addition to the above-mentioned features, the two web hosts also include a variety of freebies within their hosting plans to help users worldwide further cut their costs. For the sake of brevity, we have only listed some significant freebies as below.
- HostGator provides free transferring services for users to transfer their websites, databases, and even domains in a fast and convenient way.
- HostGator provides multiple free site building tools along with more than 4,500 free templates.
- Arvixe offers a free domain name that is applied to lifetime.
HostGator places the servers in multiple world-class data centers which cover an area of over 300,000 square feet. The data centers are powered by industry-standard technologies to make sure that all the servers can stay cool, secure and online. The mechanists keep monitoring the facilities 24×7.
Thanks to these rock solid hosting infrastructures and cutting-edge technologies, HostGator is capable of guaranteeing 99.99% uptime on average in the last thirty days. Refer to the following chart for more detailed statistics about HostGator uptime.
Arvixe locates its SAS 70 Type II Certified data centers in Chicago, New Jersey and Dallas. The data centers are equipped with fully redundant power and secure firewall.
Arvixe claims 99.9% uptime for all the hosted websites. However, the company cannot keep this promise successfully, because the records received from our monitoring are so poor. The uptime seldom goes above 99.8% and sometimes it is even lower than 99.5%. The downtime issue has also been complained by numerous Arvixe users.
From the perspective of reliability, Arvixe is never a great choice. A website that is inaccessible will not achieve any success, after all.
By utilizing the high performance servers, HostGator makes sure that every hosted website can be run fast. The server response time of HostGator is about 350ms on average, while Arvixe is over 700ms. The specific information is as the chart below.
To sum up, HostGator performs much better than its competitor in the aspect of loading speed because it can guarantee users with a more stable and faster hosting environment. This attributes much to the custom built network, high-performance servers, and the use of CDN.
HostGator supports multiple communication channels including phone, live chat and email, which are all available 24×7. Whenever customers have some issues, they can access the support team to get an immediate solution.
There are also hundreds of video tutorials and help articles on the online support portal used to deliver various hosting resources to customers.
Arvixe also provides customers with 24×7 support service via different communication channels, which enables customers to get enough choices when they are in trouble. However, there are severe complaints about the quality and speed of the overall customer service.
- Arvixe doesn’t pay much attention to its technical support. Some of the support agents seem known nothing about ASP.NET hosting, and they even refuse to help.
- Tickets are replied in a really slow manner. Unlike HostGator which sends responses within 2 hours, it takes Arvixe 24 hours or more to reply most tickets. Those unlucky users may even wait 2 or more days.
- The discussion board is useless. No support agent answers the questions submitted there.
Due to the low support quality, Arvixe has received a low reputation in these days.
From this HostGator vs Arvixe comparison, it is easy to see that HostGator can provide outstanding ASP.NET hosting services. This company has affordable price, advanced features, reliable hosting environment, fast page loading speed and high-level technical support.
Therefore, those who are hesitating between the two web hosts are highly suggested to try HostGator first.