HostGator VS ixWebHosting – Unbiased ASP.NET Hosting Comparison

HostGator VS ixWebHosting – Unbiased ASP.NET Hosting Comparison

As is known, HostGator and ixWebHosting are noticeable ASP.NET hosting names for both absolute beginners and tech-savvy developers.

To help website owners make a reasonable decision, we’ve made an unbiased HostGator VS ixWebHosting comparison. To begin, we’ll elaborate on the background information of the two companies.

Background Information Comparison

Both of HostGator and ixWebHosting are experienced hosting companies in existence:

  • HostGator, founded in 2002 in a dorm room, so far has been serving multi million global clients. Till present, it is still acknowledged as the industry standard for customer support and server features, regardless of the ownership change.
  • ixWebHosting, opened up in early 1999, is a subsidiary of Ecommerce Inc. Since Windows server 2003 times, this company has been a standard choice for .net developers, along with super-affordable hosting services.

Business Credibility & Reputation Comparison

Since the year of 2008, HostGator is a BBB (Better Business Bureau) accredited business with A+ service rating. According to BBB reports, this company has devoted itself to resolving troubles and complaints from consumers. Below is a snapshot taken from its “Awards” page.

HostGator Award Page

By comparison, ixWebHosting is not a BBB-accredited business with F rating on service. To be frank, F rating is the lowest rating from BBB, and the reason behind the poor rating is that the company fails to address customer complaints in a timely manner. Based on 73 hosting reviews from, it only receives 2 of 5 stars on the ratings.

ixWebHosting Customer Reviews

Pricing & Refund Policies – HostGator Wins

All the HostGator customers have opportunity to get up to 45% discount by using this coupon code HG45PERCENT. Note that, this code is applicable to any length contract, and helps you reduce the regular price down to $3.27/mo only.

HostGator Coupon Code Activation

Also, HostGator accepts payments via both credit cards and PayPal. In this case, you can choose the one to finish your purchase on the basis of your needs in the real world.

Besides, HostGator users will get a full refund if they are not 100% satisfied and want to opt out the service within the first 45 days of purchase. ixWebHosting, on the other hand, only promises a 30-day money back guarantee, which is much shorter than that of its competitor.

ixWebHosting, however, prices its plans at high rates starting at 9.95/mo, which are expensive for beginners and those who only want to host a simple website.

Features & Ease of Use – HostGator Wins

As for core features, HostGator and ixWebHosting share a lot in common. For instance, they both support unlimited monthly bandwidth, web space, sub-domains and email accounts, etc. However, when explore deeply, we can find the former one offers much more features than its rival, including:

  • Programming & Databases -ASP.NET 2.0/3.5/4.0/4.5 and MVC 3.0 programming languages as well as unlimited Microsoft SQL/Access databases.
  • Email Features – Unlimited mail forwards, unlimited email aliases, unlimited mailing lists and SpamAssassin protection.
  • Application Hosting – Popular BlogEngine and DotNetNuke as well as Wiki hosting.

In addition to the features mentioned above, HostGator grants each user of its ASP.NET hosting plans with multiple free extras, including a free Weebly site builder, more than 4,500 professional website templates, free site migration services, and so on.

As for the control panel, HostGator gives user experience the highest priority using Plesk control panel. As one of the mostly-used control panels, Plesk assists website owners in setting up websites, managing email addresses and deploying applications.

HostGator Plesk Control Panel

In comparison, ixWebHosting utilizes H-Sphere as control panel and it is somewhat clumsy, making it difficult for users, especially those inexperienced beginners, to handle their websites with ease. Most importantly, ixWebHosting users must install their CMSs manually from the disorderly-arranged user interface.

Network Reliability & Performance Comparison – HostGator Wins

HostGator currently owns more than one data center to house their servers. A majority of the servers locate in Houston, Texas and Provo, Utah. To ensure the most reliable customer experience possible, it uses powerful server hardware and electrical systems.

What’s more, the company takes advantage of 100% Dell servers and enables its system administrators to monitor all the servers 24 hours a day and 7 days a week. In this case, it can address and fix any issues before they have become serious, which in return helps optimize the hosting reliability.

With the purpose of testing HostGator uptime in the real world, we have been hosting a sample WordPress site with the company since December 2015 and kept monitoring it constantly. According to the monitoring results, HostGator has not let us down in both uptime and loading speed.

As you can see from the following chart, the company has delivered an average of 99.99% uptime in the last thirty days, which is even better than its official 99.9% uptime guarantee. Scroll down to check for more detailed statistics.

When it comes to the speed, HostGator also performs well. Displayed as below, it has responded to a server request within 338ms on average, roughly 135% faster than ixWebHosting 795ms. To be frank, the server response time of HostGator is much more outstanding than most competitors.

ixWebHosting locates its data center in Columbus, Ohio and has a group of network administrators who keep monitoring the data center every hour and every day of the year. It’s quite dubious that there is no clear information regarding the network infrastructures. Most recently, some ixWebHosting clients even reflect that their sites go offline for days due to inadequate servers.


By our monitoring, the company uptime is good, averaging 99.94% in the previous month. However, as we’ve mentioned before, it is far from competitive from the aspect of page loads when compared to a reputable ASP.NET hosting provider like HostGator.

Technical Support – HostGator Wins

Both of HostGator and ixWebHosting support team can be contacted through 24×7 phone call, live chat and email ticket. In the further, they both have well-educated and trained support staffs who helps handling billing and technical issues.

Support Portal HostGator ixwebhosting
Phone Call Yes Yes
Live Chat Yes Yes
Email Ticket Yes Yes
Knowledge Base Yes Yes

Pay attention that, ixWebHosting, for whatever reason, now move their US-based support overseas. In most instances, those chat support agents from Russia have no clue of what they are doing, and their instructions usually contradict what phone representatives say. Plus, it often takes four to five days to reply to one email.

Our Final Verdict – HostGator Is Recommended

From this HostGator VS ixWebHosting comparison, we can verdict that HostGator is the clear winner as it offers rich features, high performance and helpful support at a well-balanced price. Apart from that, this hosting service provider enjoys high customer satisfaction with little negative remarks.