HostMySite Review on the Windows Web Hosting Packages

HostMySite Review on the Windows Web Hosting Packages

HostMySite is a web hosting provider that has been in the industry since 1997. This company offers both Linux and Windows based web hosting services, including shared, Cloud, reseller, VPS, and dedicated servers. Till now, there are over 100,000 customers having entrusted this company with their web presence.

With the purpose of figuring out whether this web host is a reliable choice for Windows hosting, we made the HostMySite review mainly from some important aspects that people concern most, covering pricing, feature, reliability, performance and customer support.

Before moving to the detailed exploration, we would like to show you the overall ratings of HostMySite Windows hosting services.

HostMySite Review

  • Overall
    rating 2.5 of 5
  • Price
    rating 2.5 of 5
  • Feature
    rating 3 of 5
  • Performance
    rating 2.5 of 5
  • Support
    rating 3 of 5

What Highlights HostMySite?

Rich Hosting Features

HostMySite allocates all hosting packages with unlimited bandwidth and some special features like integrated app catalog and web presence builder. As for the general allocation,

  • Basic has 1 website, 5 GB disk space, 10 parked domains, 10 databases with 10 GB storage, and 500 mailboxes with 2GB storage.
  • Pro and Pro Fusion both come with 10 websites, unlimited disk space, parked domains and databases, and 500 mailboxes with 10 GB storage.

For delivering reliable hosting, in addition to the basic resources, the company also provides many other features as shown below.

  • Email features: unlimited user aliases and email forwarding.
  • Programming & script features: PHP 5, CGI, Perl, Python, ASP.NET, Classic ASP, .NET MVC framework and ColdFusion.
  • Other features: Access to raw server log files, 1-click deployment of some popular open source applications like WordPress, Drupal and Joomla.

Various Resources of Customer Support

HostMySite offers 24x7x365 online technical support. The web hosting provider has considerable and knowledgeable technical staffs, all of who participate in regularly-scheduled and in-house training programs so as to ensure quality customer service. As for what contacting methods they provide, there are multiple options.

  • Live Chat: The “Chat” button is placed on the top of every page on the website. Just click on it and you are able to chat with a HostMySite customer support representative.
  • Telephone: Toll-free phone support is also allowed, which is the quickest way to contact a technical staff.
  • Ticket: You can also choose to submit a ticket to get help. For this, you need to login with your account credentials and then clearly describe what troubles you within a ticket.

In addition to 24×7 online support, there are also other resources for dealing with some problems. To be specific, the company has a knowledgebase where there are a wide range of solutions to issues related to billing, domains, control panel, database, email, DNS, e-commerce and so on.

Besides, there is a HostMySite’s System Notices section from where you can check for the latest news and answers to some common problems.

What Makes HostMySite Fade?

Not So Budget-Friendly Pricing

There are 3 Windows hosting plans offered by HostMySite, including Basic, Pro and Pro Fusion, originally starting at $8/mo, $16/mo and $24/mo. The prices are not so competitive compared with the leading Windows hosting providers in the market, though the company now offers a 30% discount which cuts the prices down to $5.6/mo, $11.20/mo and $16.80/mo respectively.

There is a good aspect that all yearly plans include a free domain name and the available options are .com, .net, .org, .biz and .info. However, this is only valid for the first year and later it will renew at regular rate.

Custom Control Panel

When it comes to control panel, some easy to use and well-known options are WebSitePanel and Plesk that come with an initiative interface which helps manage your account such as domains, files, emails, databases and more with ease.

However, HostMySite uses neither of them, instead it applies a custom control panel. Though it has its own good features like built-in interface, for webmasters who are used to WebSitePanel and not familiar with the custom one, site management will be a little confusing.

Neither Great Uptime Nor Fast Speed

HostMySite guarantees 100% uptime and 100% network availability to express the resolution and confidence to deliver great reliability and site performance. To live up to the guarantees, the company indeed invests a lot. HostMySite not only owns and operates data centers itself, but also uses many technologies and facilities.

  • Dell servers with 36 GB RAM and dual hyper-threaded quad core Intel Xeon processors.
  • N+1 redundant UPS and diesel generators.
  • Redundant Liebert HVAC, cooling & climate control systems, and FE-25 gas fire suppression.
  • Core routing and switching, multi-homed and redundant network that features Gigabit and OCx Internet connections.

It seems there is no reason for this web host to do a bad job in terms of the reliability and performance. In order to test how HostMySite performs, we have been hosting a sample site with it since last year. According to what we have observed, the provider fails to keep the promise.

Below reports the recorded data in the last 24 hours, indicating the average uptime is 99.68% and the server response time is 1000ms.

HostMySite Uptime And Speed

Final Thought – Is HostMySite Worth to Go for?

Based on the in-depth review on Windows hosting, considering feature and customer support, HostMySite does a nice job. However, when concerned with hosting price, reliability and site performance, we do not think this company is a good choice.

In this case, we recommend you the following 3 Windows hosting providers that do well in almost every aspect we mentioned above.

HostMySite ASP.NET Hosting

Plan Basic
Regular Price $8.0/mo
Discount 30%
Coupon Code Link Activation
Effective Price $5.60/mo
Purchase Security
Full Refund Trial 30 Days
Anytime Pro-Rated Money Back N/A
Credit Card Yes
PayPal Yes
Check N/A
Basic Features
Free Domain Yes
Addon Domain N/A
Hosting Sites 1
Disk Space 5 GB
Monthly Bandwidth Ulimited
FTP Account N/A
Email 500
Green Powered N/A
OS Windows 2008 R2
IIS 7.5
Trust Level Unspecified
Application Pool N/A
Classic ASP Yes
Silverlight N/A
MSSQL Usage 1 GB
Extra Technology
URLRewrite2 Yes
Remote IIS Management N/A
SQL Management Studio Access N/A
Web Matrix N/A
MS Web Deploy N/A
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