InterServer Review on Windows Hosting Solution

InterServer Review on Windows Hosting Solution

Started in 1999, InterServer offers quality Windows hosting service for customers ranging from individual freelancers to Fortune 500 companies in many countries, and now has grown into a leading hosting provider.

Over the years, InterServer has expanded its products including web hosting, reseller hosting, VPS & cloud and dedicated servers. With the development of the technologies, this company builds its own data centers and servers, and gains a solid reputation for its commitment to the best online presence.

Windows hosting is one of the important hosting services at InterServer and the biggest advantage is its rich features. However, there are still some aspects to be considered before you making a decision. We started this InterServer review, mainly from the pros and cons, focusing on its feature, price, speed, reliability, and service support.

InterServer Review

  • Overall
    rating 3 of 5
  • Price
    rating 2.5 of 5
  • Feature
    rating 3.5 of 5
  • Performance
    rating 3 of 5
  • Support
    rating 2.5 of 5

Pros of InterServer Windows Hosting

Rich Features

InterServer hosting packages come with rich Windows hosting features that can meet your hosting requirements. Here is a list of some key features below.

  • Resources – Unlimited websites, disk space, bandwidth, MySQL databases, FTP accounts.
  • Development and programming languages – Fast CGI, Ruby on Rails, PHP, CGI, Python, SSH, SSI, Cronjob.
  • Modules support – Curl, GD, CPAN, FFMPEG, ImageMagic.
  • Windows related technologies – MSSQL 2008 databases, ASP.NET 4.5.1, ASP.NET 4.0, ASP.NET 2 & 3.5, Silverlight, PHP 5.x.
  • Email features – Unlimited email addresses, autoresponders, forwarders, addon domain email support, SMTP server, and web based email.
  • Control Panel – The most popular and easy to use cPanel that allows you to easily manage the whole website including the domains, accounts, databases, emails, etc.
  • Web security – Preventative measures including the latest firewall and real-time monitoring, all taken to minimize the risk.
  • Backups – Regular backups made automatically every day and every week just in case.
  • Free website migration – No extra money for handling the website migration.

Cons of InterServer Windows Hosting

Less Cost-effective Price

The company offers scalable billing cycles and the regular price of its Windows hosting solution starts at $4.95/mo for monthly billing. There are also other billing cycles including the half-year billing, 1-year billing, 2-year billing and 3-year billing. If you purchase with these yearly billing circles, you can get 20% off. The price is then cut down to $4.70/mo, $4.45/mo, $4.20/mo, $3.96/mo respectively.

However, compared with web hosting packages provided by other companies, the prices of InterServer are not so competitive, as the average price of many web hosting after discount is about $4 per month.

Backward Uptime

Most web hosting providers guarantee a 99.9% uptime. However, InterServer only guarantees a 99% uptime, which is much poorer compared with many other hosts. Actually, the company has made some efforts to contribute to the hosting uptime.

  • Own and operate 2 data centers located in Secaucus, New Jersey.
  • Utilize RAID-10 servers.
  • Equipped data centers with the redundant system, UPS configuration known as N+1 Block, cooling system.
  • Human 24×7 security guards are provided to monitor the servers and settle issues once there is any.

However, InterServer still cannot fulfill its promise. According to our monitoring, the actual average uptime is very discouraging.

InterServer Backward Uptime

Slow Page Loading Speed

According to our test on InterServer Windows hosting, the result is not so satisfactory, for our sample site even takes more than 750ms to load as you can see in the above image. Actually, besides using high performance servers and world-class data centers for hosting speed, many web hosting providers also come with some speeding up technologies or tools, like CloudFlare CDN, SSD drives, and so on. However, there isn’t any such kind at InterServer.

Not So Good Refund Policy

This company offers a 30-day money back guarantee. Therefore, you are allowed to ask for your money back if you’re not satisfied with the service and cancel your service within the first 30 days. However, the actual case is that the guarantee policy only applies to shared web hosting. Besides, if customers cancel their account after the initial 30 days, they will receive no refund.

Less Satisfied Technical Support

InterServer 24/7 technical support is available at any time via phone, live chat and ticket system support. However, we have made a test on their support system via the live chat and found we got their response long after.

Besides, compared with other web hosting provides, there is a relatively small knowledgebase and forum. Hence, if you want to solve problems by yourself, you may find it disappointing sometimes.

Summary-Not Recommended

InterServer provides customers with rich features that help customers get online successfully. Like most companies, it also offers 30 days money back guarantee. However, when it comes to some important hosting factors such as price, speed, uptime and support, it really does not do well. Therefore, InterServer is not a recommendable choice for you.

Here, we would like to recommend the following top 3 hosting companies to you. Each of them comes with quality hosting services at affordable prices.

ASP.NET Hosting

Plan Windows hosting
Regular Price $4.95/mo
Discount N/A
Coupon Code N/A
Effective Price $4.95/mo
Purchase Security
Full Refund Trial 30 Days
Anytime Pro-Rated Money Back No
Credit Card Yes
PayPal Yes
Check Yes
Basic Features
Free Domain No
Addon Domain Unspecified
Hosting Sites 1
Disk Space Unlimited
Monthly Bandwidth Unlimited
FTP Account Unlimited
Email Unlimited
Green Powered N/A
OS Windows Server 2012 R2
Trust Level Full Trust
Application Pool Yes
Classic ASP No
ASP.NET 2.0/3.5/4.0
Silverlight Yes
MSSQL 2008
MSSQL Usage Unspecified
Extra Technology
URLRewrite2 No
Remote IIS Management Yes
SQL Management Studio Access Yes
Web Matrix No
MS Web Deploy No
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