Lunarpages VS GoDaddy on Windows Hosting

Lunarpages VS GoDaddy on Windows Hosting

Lunarpages and GoDaddy have been providing various Windows hosting solutions for years. There are several similar things between their offerings, such as the shared hosting control panel, but depending on their marketing strategies, differences still lie in the pricing and hosting resources.

In this comparison, we will focus on the two companies’ Windows web hosting plans and present their similarities and differences. By reading all the details, you will be able to evaluate their value by yourself.

To make the comparison as comprehensive as possible, we have read a lot of user reviews, monitored their server response time and service uptime, and taken a deep look at their prices and discounts. Based on the solid information, we finally made the following ratings.

Rating Lunarpages GoDaddy
Reliability 3.5 3.5
Prices 2 3.5
Features 3.5 3
Speed 2 2
Technical Support 2.5 2.5
Read More Lunarpages Review GoDaddy Review

The Common Award-Winning Aspects

Analyses and reviews show that both Lunarpages and GoDaddy provide helpful features and good uptime. Their uptime guarantees also make sure that you can have a worry-free trial with them.

Great control panel

For Windows hosting, Lunarpages and GoDaddy provide the same Plesk control panel. They have pre-installed the control panel on their Windows servers, so that you can install scripts, create databases and add domains as soon as your hosting account is set up.

Plesk is quite easy-to-use, and it has gained vast popularity among Windows hosting users.

Rich Windows hosting features

The two web hosts offer most of the common Windows technologies and have been trying to keep them up-to-date. Some other tools and features you may need are also available to help you get a good experience.

To be specific, the following Windows technologies and features are accessible to the two companies’ Windows hosting users.

  • Lunarpages: Windows Server 2012 R2, IIS 8.5, MSSQL 2012, MySQL 5.5, ASP.NET 2.0/4.0/4.5, PHP, and CGI.
  • GoDaddy: Windows Server 2012 R2, IIS 8.5, MSSQL 2005/2008 R2/2012, ASP.NET 2.0-4.5, ASP.NET MVC 3 and PHP 5.2/5.3.

With these features, you should be able to host or develop almost any application.

Satisfying uptime

Both Lunarpages and GoDaddy guarantee 99.9% uptime for their Windows hosting services, which means a minimum of 99.9% uptime for all network equipment and servers. But note that neither of them promises compensation for the failures of this guarantee.

As uptime is crucial to every website, we have conducted careful monitoring of the two companies’ servers. The results of over 6 months’ monitoring tell that Lunarpages and GoDaddy can fulfill their promises well due to the following reasons.

  • The utilization of stable servers that are optimally connected via multiple networks.
  • Top systems for power, cooling, and fire suppression.
  • Redundant UPS that allows standby power configuration.
  • Security protection for switches and routers, firewalls, and secure hardware.
  • Advanced monitoring system that allows quick problem detection and addressing.

With these facilities and equipment, Lunarpages has achieved good results in the uptime monitoring. The recent statistics are presented below.

GoDaddy has also been doing well as 99.9% uptime is reached at most times. You can read the details in the chart below.

30 days refund guarantee

All the Windows hosting plans offered by Lunarpages and GoDaddy come with a refund guarantee for the first 30 days. This means you have about one month to try the services and find out the quality. If you are not satisfied, you can request a refund.

The 30-day refund period has almost been a standard for Windows shared hosting, so it adds certain value to the two web hosts’ services.

Their Own Advantages over Each Other

The largest differences between Lunarpages and GoDaddy are their prices and the hosting resources included in their plans. Here is the detailed information.

Windows hosting prices – GoDaddy wins

Lunarpages offers one Windows hosting plan which is priced at $9.95/mo-$12.95/mo depending on the billing term you choose. $9.95/mo is available for 24-month terms, and $12.95/mo is required for 3-month terms. 6-month and 12-month terms are also available choices.

These prices don’t seem affordable, especially when the additional setup fee is considered. If you choose the shorter 3/6-month terms, you have to pay a high setup fee of $30 which is much too expensive.

GoDaddy is different from its competitor by offering 3 Windows hosting plans which are discounted currently. The cheapest plan, which is suitable for hosting a basic site, is priced from $3.99/mo only.

If you want more information about the prices, check the list below. Pay attention that all the yearly prices are the promotional offers for the initial term and they renew at the regular rates, the highest prices presented here.

  • Economy: $3.99/mo, $4.99/mo, $5.49/mo and $7.99/mo for 36/24/12/3-month terms.
  • Deluxe: $4.99/mo, $5.49/mo, $6.99/mo and $9.99/mo for 36/24/12/1-month terms.
  • Ultimate: $7.99/mo, $8.99/mo, $9.99/mo and $14.99/mo for 36/24/12/1-month terms.

With any of GoDaddy plans, you can receive a free domain by choosing an annual term.

Windows hosting resources – Lunarpages wins

Generally speaking, Lunarpages provides more hosting resources than GoDaddy. The former doesn’t set limitations to the number of subdomains, MySQL databases and FTP accounts, while the latter does.

However, we do think that neither of them is excellent in the cost effectiveness. The prices of Lunarpages plan are not cheap at all, and GoDaddy plans come with many limitations.

To get more details about this, you can read the following table which compares the two web hosts’ plans as well as a cost-effective plan offered by Host4ASP.NET, a provider of quality Windows hosting.

Feature Lunarpages GoDaddy Host4ASP.NET
Plan Windows Hosting Plan Business Basic
Disk Space Unlimited Unlimited 10 GB
Bandwidth Unlimited Unlimited Unlimited
Website(s) 2 Unlimited 1
FTP Users Unlimited 50 Unlimited
MySQL DBs Yes Yes Yes
MSSQL DBs Unlimited 2 1
Isolated Application Pools Unspecified Unspecified Yes
Regular Price $9.95/mo $9.99/mo $4.95/mo
Discount 40% 40%
Special $5.99/mo $2.95/mo
Claim It Promo Link

The Common Disadvantages of Their Windows Hosting

Both of Lunarpages and GoDaddy need to make much improvement to their hosting speed and technical support.

Slow speed

For many experienced web hosting users, the first word coming to their mind when talking about the web hosting services offered by GoDaddy is “slow”. Although the company has been providing hosting solutions for many years, it hasn’t made enough efforts to improve the speed of its servers and networks.

In terms of speed, Lunarpages does no better than GoDaddy, and its performance is still far away from being good enough. Our monitoring system tells that the server response time of Lunarpages averages over 800ms, which is slow even for the common needs.

Below is the comparison of the two companies’ server response times.

Imperfect support services

Lunarpages and GoDaddy provide many resources for technical support, including live chat, a support phone number, and a knowledgebase covering a large number of common hosting topics. Besides, Lunarpages also offers a ticket system and multiple forums for users to get help from its support team.

However, the two companies’ technical support is imperfect for the following reasons.

  • GoDaddy doesn’t provide assistance via email or tickets. The company once offered these methods, but it discontinued the support after live chat rolled out.
  • GoDaddy live chat is not available all the time. When there are 20 or more people in the queue, the chat button will be unavailable.
  • The phone support of Lunarpages is only provided on the weekdays. And the working hours are limited to 7AM to 5 PM Pacific Time. It would be better if the service is available 24×7.
  • Lunarpages doesn’t respond to all tickets and chats in a timely manner. The waiting time for tickets could be longer than two minutes, and that for tickets may be over 12 hours.

Lunarpages or GoDaddy?

The two companies do provide reliable Windows hosting services, so you don’t need to worry about scams.

However, neither of them is recommended if you want to buy a Windows hosting plan which is fast, affordable, and comes with quality support. The reasons have already been presented above.

For the suggestions of better Windows hosting providers, we would list the following three due to their rich-featured plans, excellent scalability, risk-free refund guarantees, and prompt support.