NetHosting Review – The Insights to the Windows Hosting

NetHosting Review – The Insights to the Windows Hosting

Having been in the industry for more than a decade, NetHosting aims at providing quality hosting service with outstanding reliability and exceptional customer service. The company offers multiple products including shared hosting, Windows hosting, VPS and dedicated servers, and APP hosting.

The NetHosting review mainly focuses on Windows hosting and explores the pros and cons from the aspects of price, hosting resources & features, uptime, speed and customer support.

Before digging into the details, we made the following editorial ratings for your reference. Note that the results are based on our long-term hosting experience and a number of real customer feedbacks.

NetHosting Review

  • Overall
    rating 2.5 of 5
  • Price
    rating 2 of 5
  • Feature
    rating 3 of 5
  • Uptime
    rating 3 of 5
  • Speed
    rating 2 of 5
  • Support
    rating 2.5 of 5

The Pros of NetHosting Windows Hosting

Satisfying Uptime

NetHosting attaches great importance to reliability and guarantees 100% uptime. To verify whether the company lives up to the promise or not, we not only have a deep exploration about its data center and related facilities, but also keep monitoring its uptime for more than half a year.

Owned and operated by Fibernet Corp, NetHosting data center is SAS 70 Type II certified and features Liebert UPS system, Cummins/ONAN diesel generators, Zone 4 seismic building design, fire suppression, redundant HVAC cooling system, and so on.

In addition, NetHosting values data security a lot, so the web host allots experienced support staffs to monitor the data center 24 hours a day and 7 days a week via real-time IP cameras and other channels.

According to the monitoring statistics, though NetHosting does not perform as well as it promises, it actually delivers a great uptime. The recorded result in the past month is shown as follows.

NetHosting Uptime

Good Hosting Features

NetHostingWindows packages come with many unlimited allocations, such as FTP accounts, subdomains and domain pointers. Moreover, there are also other good features.

  • Programming & development features: 5 MSSQL databases, PHP 5, Perl 5, phpMyAdmin, CGI-Bin.
  • Email features: Unlimited email accounts, autoresponders & forwarding, SPAM control, POP3 & IMAP support.
  • Windows features: Windows OS 2008 R2, IIS 7.5, .NET 2.0/3.5/4.0, and Silverlight.
  • Security features: Backup management and shared SSL certificate.
  • Other features: Custom CronJobs, Custom Mime Types, Custom Error Pages and DNS manager.

Besides, the company uses Plesk as control panel. Plesk has its own good features and is able to help manage hosting accounts. Another good offer is the appreciated 1-click APP installer, which allows free and quick installation of a number of scripts, such as WordPress, Drupal, Joomla and Zend Cart.

Cons of NetHosting Windows Hosting

Not Budget-Friendly Hosting Packages

NetHosting offers 3 Windows hosting packages named Windows Core, Windows Standard and Windows Premium, which are priced at $9.95/mo, $13.95/mo and $22.95/mo. All these plans come with multiple billing options, including monthly, quarterly and annually.

For basic resources in each plan, just have a look in the following screenshot.

NetHosting Plans Information

As you can see here, all plans include 1 domain only. The disk space and monthly data transfer are limited, respectively ranging from 5 GB to 50 GB, and 100 GB to 500 GB.

In reality, such prices are neither budget-friendly nor cost-effective, especially when compared with those top-rated Windows hosting companies like Host4ASP.NET, who provides rich features and ample resources at low prices starting at $2.95/mo only.

Poor Money Back Guarantee

Like many web hosting companies who provide a certain refund policy to make purchasing risk-free, NetHosting also offers such kind by applying a 30-day money back guarantee. With this policy, customers are able to get all their money back by sending a cancellation notice via email within the initial 30 days of purchase.

However, the web host does not allow pro-rated refund, that’s to say, after the guarantee period, no service is eligible for any refund, which is quite unreasonable. Therefore, before jumping to a final decision, you’d better think twice.

Slow Page Loading Speed

While NetHosting does a good job on reliability, it fails to do well in speed. In fact, this hosting provider utilizes 100% Cisco network, diverse path dual-entrance fiber, Fibernet BGP bandwidth, 3 Tier-1 carriers, etc.

For all this, its hosting speed is quite disappointing, taking averagely up to 1500ms. Now you can check the recent records on server response time below.

NetHosting Server Response Time

Not So Good Customer Service

At NetHosting, multiple contact channels are provided for technical support. These include ticket system, live chat, email and phone support. Besides, the company has an US-based team that consists of experienced and competent technical staffs to provide quality support.

However, to ask for help via email or hotline, special attention should be paid for the following items.

  • For support and billing related issues, feel free to ask for help any time by sending an email to [email protected], or making a phone call with the number 888-534-4678.
  • For sales related to confusion, send an email to [email protected], or phone their support representatives via 888-504-4678, yet, these requests are required to make during 9:00am to 5:00 pm from Monday to Friday.

In addition to these support resources, NetHosting maintains a FAQ section where there are answers to some commonly asked questions, and presents a blog center that contains some helpful articles. However, these are very basic and limited, especially for those who are seeking for self-help.

Conclusion – Not Recommended

According to the side-to-side review, NetHosting does well in hosting features and reliability. However, as for price, hosting speed and technical support, the web host loses value.

Since there are many reputed Windows hosting providers that offer affordable and reliable hosting service, you are not necessarily bound by a certain choice. In the following, we recommend 3 companies for your reference.

NetHosting ASP.NET Hosting

Plan Windows Core
Regular Price $9.95/mo
Discount N/A
Coupon Code N/A
Effective Price $9.95/mo
Purchase Security
Full Refund Trial 30 Days
Anytime Pro-Rated Money Back No
Credit Card Yes
PayPal Yes
Check No
Basic Features
Free Domain N/A
Addon Domain N/A
Hosting Sites 1
Disk Space 5 GB
Monthly Bandwidth 100 GB
FTP Account Unlimited
Email Unlimited
Green Powered No
OS Windows Server 2008 R2
IIS 7.5
Trust Level Unspecified
Application Pool N/A
Classic ASP N/A
ASP.NET 2.0/3.5/4.0
Silverlight Yes
MSSQL Usage Unspecified
Extra Technology
URLRewrite2 Yes
Remote IIS Management N/A
SQL Management Studio Access Yes
Web Matrix N/A
MS Web Deploy N/A
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