Softsys Hosting Review on Windows Shared Hosting

Softsys Hosting Review on Windows Shared Hosting

Founded in 2006, Softsys starts its business with domain registration. After 10-year growth, the company has developed full line of solutions including shared hosting, reseller, VPS, dedicated hosting, SSL certificates and so on. Targeting at small business owners, the company puts customer satisfaction as priority and strives to provide customer-oriented service.

This review focuses on its Windows hosting by analyzing its price, feature, performance and technical support. First of all, there is rating table available for your general understanding about Softsys Windows hosting. Details will be displayed step by step.

Price

For Windows hosting, Softsys provides two solutions: Personal Shared and Enterprise Shared. And the company rates them at $9.16/mo and $13.74/mo. This price is a little bit expensive than the majority of Windows hosting providers. And there is no discount available with Softsys recently.

What’s frustrating is that Softsys charge much higher fee for some add-ons. For example, a domain costs $17/yr, which is nearly double compared to the average of the market. So when you check out, you will find it that your fees are far more than the regular price.

As for payment method, you can choose from PayPal, credit card, debit card or Bit-pay. In addition, the company only supports 15 days money back, which cannot catch up with the prevailing standard in the industry.

Feature

The company states on its official website that they use the latest technology as so to ensure customer good experience. So we list some major features to check it out. Often, comparison can show out differences between two companies. Thus, this review plans to compare Softsys with Host4ASP.NET who has been honored as a rising star in the industry.

Feature Softsys Host4ASP.NET
Plan In Comparison Personal Shared Basic
Disk Space 2GB 10GB
Bandwidth 20GB Unlimited
Websites 2 1
SQL Server 2012 2014
MSSQL 2012 2014
MVC 4 5
PHP 5 5.4
CDN N/A Yes
IIS 8 8.5
Control Panel Plesk WebSitePanel
Money Back Guarantee 15 Days 30 Days
Price $9.16/mo $2.95/mo
Conclusion Not Recommended Recommended

From the table, you can notice that Softsys is far more expensive than Host4ASP.NET while it doesn’t show any advantages over the latter. Except for the number of website, Host4ASP.NET performs greatly. For example, Host4ASP.NET supports much larger amount of disk space and bandwidth than Softsys. Besides, Softsys doesn’t provide the latest feature as they hype. And also, Softsys supports shorter period of money back.

All in all, Softsys lags behind Host4ASP.NET. If you are really considering a hosting provider, you’d better think twice before making any decision.

Reliability

reliabilityThe company has datacenters in USA, UK and Singapore so as to cover the mostly-demanded areas. And powered by Intel Xeon servers, Softsys endeavors to provide reliable service. Besides, the company utilizes state-of-the-art network and has it under 24×7 monitoring so that you won’t be troubled by network issues.

Thus, the company offers 99.99% uptime guarantee. But according to the monitoring from Feb 8th to Feb 14th, 2015, the company performs only 98.34% uptime which is quite unacceptable for online business. Simply in one week, Softsys has such unreliable performance. It is impossible that company can perform 99.9% uptime in a whole year.

Customer support

Customer support is one weakness that Softsys has. First of all, the company only supports email for the public. No live chat is available. If you want to make some general contact, you can only send email or submit a ticket.

In addition, only people who are their existing customers can make phone call for technical support under emergency. Such term of service is quite disappointing and inconvenient for users. What if customers need some consultation? Do they really have to wait for hours or even days to get a reply via email and ticket?

Conclusion

All in all, Softsys is not competitive in price, feature and performance. And their support is also terrible. If you are looking for a good Windows hosting provider, we recommend some nice companies below.

ASP.NET Hosting

Website softsyshosting.com
Plan Personal Shared
Regular Price $9.16/mo
Discount N/A
Coupon Code N/A
Effective Price $9.16/mo
Purchase Security
Full Refund Trial 15 Days
Anytime Pro-Rated Money Back N/A
Credit Card Yes
PayPal Yes
Check N/A
Basic Features
Free Domain N/A
Addon Domain 1
Hosting Sites 2
Disk Space 2GB
Monthly Bandwidth 20GB
FTP Account 100
Email 100
Green Powered N/A
Technology
OS Windows Server 2012
IIS 8.0
Trust Level Full Trust
Application Pool Yes
Classic ASP Yes
ASP.NET Yes
ASP.NET MVC Yes
Silverlight Yes
MSSQL 2012
MSSQL Usage 500MB
Extra Technology
URLRewrite2 N/A
GZIP Yes
Remote IIS Management Yes
SQL Management Studio Access Yes
Web Matrix Yes
MS Web Deploy Yes
Visit Online
Website softsyshosting.com