UK2.NET Review – The Windows Web Hosting Review

UK2.NET Review – The Windows Web Hosting Review

As an active player in the UK hosting market, UK2.NET was started back in 1998. The web host is a component of the UK2 group – an international provider of Internet services that own several hosting companies, such as Midphase, VPS.net, WestHost, etc.

Though there are a comprehensive suite of hosting solutions available at UK2.NET, only virtual servers and dedicated servers allow for Windows operating system. In the following, we’d like to review the price values, support, performance and control panel of this company, focusing on the Windows VPS and dedicated hosting plans.

UK2.NET
UK2.NET Review

  • Overall
    rating 3 of 5
  • Price
    rating 2.5 of 5
  • Feature
    rating 3 of 5
  • Performance
    rating 3 of 5
  • Support
    rating 2.5 of 5

Pros of UK2.NET

#1: good industry reputation

During its 17 years of existence, UK2.NET has sold 4 million domains, managed dedicated servers and hosted hundreds of thousands of websites for consumers coming from 200 worldwide destinations. From the “Customer Reviews” page of this company, we can notice many webmasters remain to be satisfied and happy customers.

UK2.NET Industry Reputation

#2: upgradable plans & features

When purchasing cloud-based VPS or dedicated server hosting, UK2.NET users can choose between Windows and Linux operating systems. Each Windows-based plan runs on the newest Windows Server 2012 R2 and MS SQL 2012/2014. As for resource allocation,

  • VPS hosting – comes in four upgradable packages named UKV100, UKV200, UKV400 and UKV800, allowing webmasters to choose one month or year contract term. The cheapest plan allows for 256 MB RAM, 50 GB disk space and 1GHz processor; while the highest priced plan include 23 GB RAM, 500 GB disk space and 25 GHz processor. The staring price is $5.96/mo.
  • UK2.NET Dedicated Servers

  • Dedicated servers – there are five options for dedicate hosting users, including Bronze, Blowout, Silver, Gold and Platinum. From here, customers can get at least 1,000 MB web space, 8 GB RAM and 4 GHz CPU, with full server management, reboots as well as backups. The price starts from $98.71/mo. More pricing and feature details are presented as above.

#3: multiple choices of control panels

Control panel is an indispensable part of online hosting, which allows users to manage and customize all the settings and features of their accounts right from web browser. As such, the aforementioned VPS and dedicated hosting packages of UK2.NET come with a choice of control panels, which depends on the chosen operating system.

UK2.NET Control Panel

For instance, users can choose to use the Plesk control panel that is among the best control panels in the industry. By the way, the control panel provided for the shared and reseller hosting plans is cPanel, which greatly simplifies the process of hosting a website via a clean interface and automation tools.

Cons of UK2.NET

#1: lots of extra charges

From the homepage of UK2.NET, we can see this company promises to take no hidden charges in the future. However, it’s easy to find that many services that are offered as standard still charge additional fees. Following is a screenshot of the price list:

UK2.NET Price List

Plus, users who wish to integrate a Facebook page with their current websites need to pay extra money. Meanwhile, this hosting company allows clients to purchase SEO and web analytics tools as an add-on. By the way, customers’ accounts can be cancelled within the first 14 days provided that they give written notice in advance.

#2: not toll-free phone call charges

When meeting tricky and emergent problems, UK2.NET customers can get help from the support technicians who are standing by the line all day long and all year around. However, the phone support option isn’t free, which charges for 50 pennies every minute. This is really unacceptable as phone support is offered for free at many hosting providers, such as HostGator.

UK2.NET Support Ways

As shown, customer support is also provided through the following ways:

  • Ticket system. To let customers’ queries come to exactly the right person, UK2.NET provides an online help desk for users to submit a ticket. This is just the same thing as sending an email, but users can expect a much better response as it is more targeted.
  • Live chat. The web-based live chat system is open 24×7, and anyone who fills out his/her name and question within the pop-up form can communicate with the support representatives. Both “UK2 Sales” and “UK2 Support” departments are available there.
  • Blog & Knowledgebase. There is a library of guides and tutorials on everything from how to use cPanel to website transfer within the “Blog” section. Besides, their clients can get more insights and tips within the “Knowledgebase” that is available in CHI – a custom control panel of UK2.NET.

(Note that, there are two different versions of control panels for customers who signed up before/after Friday 25th April 2014.)

#3: 99.5% uptime guarantee level

Unlike most companies guaranteeing at least 99.9% uptime, UK2.NET just offers 99.5 percent uptime guarantee. Meanwhile, this hosting provider releases a certain amount of uptime statistics on the “Service Status” page. However, there is little information about their data centers, and the only thing we know for sure is that it owns data centers located in Shoreditch, London.

UK2.NET Uptime:

UK2.NET Uptime Chart

From the testing result conducted during the past one month, the average uptime of UK2.NET fluctuates from 98.58% to 96.55%. That’s a little bit discouraging.

Summary – Not Recommended

Obviously, UK2.NET has advantages in terms of control panel and industry reputation. However, it is still not recommended for those who want a high-performance and helpful hosting company. Based on those criteria, we have the following sincere recommendations.

ASP.NET Hosting

Website uk2.net
Plan UKV100
Regular Price $5.96/mo
Discount N/A
Coupon Code N/A
Effective Price $5.96/mo
Purchase Security
Full Refund Trial 14 Days
Anytime Pro-Rated Money Back No
Credit Card Yes
PayPal Yes
Check No
Basic Features
Free Domain No
Addon Domain Unlimited
Hosting Sites 1
Disk Space 50 GB
Monthly Bandwidth 1,000 GB
FTP Account Unlimited
Email 100
Green Powered N/A
Technology
OS Windows 2012
IIS 7
Trust Level Unspecified
Application Pool N/A
Classic ASP No
ASP.NET 3.0
ASP.NET MVC N/A
Silverlight No
MSSQL 2012
MSSQL Usage Unspecified
Extra Technology
URLRewrite2 No
GZIP No
Remote IIS Management No
SQL Management Studio Access No
Web Matrix No
MS Web Deploy No
Visit Online
Website uk2.net